Terms of service

Terms of Service

Welcome to LA ROMARIE. These Terms of Service govern your access to and use of the LA ROMARIE website and your purchase of our products.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website or purchasing our products.

1. About LA ROMARIE

LA ROMARIE is a fragrance and perfume brand offering perfumes and related fragrance products for personal use.

Our products are created and presented as fragrance products intended for personal enjoyment and everyday use.

Product images, descriptions, colours, packaging, and presentation displayed on the website are intended to provide a general representation of the products. Minor differences may occur due to photography, lighting, screen settings, packaging updates, or manufacturing variations.

2. Fragrance & Product Disclaimer

Fragrance is highly subjective and individual experiences may vary.

The way a perfume smells can differ from person to person depending on factors including:

  • Skin chemistry

  • Body temperature

  • Environment

  • Weather and humidity

  • Application method

  • Individual sensitivity to fragrance notes

Descriptions of fragrance notes, intensity, longevity, projection, and overall scent profile are provided for informational and descriptive purposes and should not be interpreted as a guarantee of a particular experience or performance.

LA ROMARIE does not guarantee that every customer will personally prefer or experience a particular fragrance in the same way.

3. Product Use & Safety

Customers should carefully read and follow the product instructions, warnings, and ingredient information provided with the product or on the website.

Perfumes and fragrance products should generally be used only as intended and should not be consumed or applied to the eyes or other sensitive areas.

Customers should avoid using a product if they know or suspect they are sensitive or allergic to any of its ingredients.

If irritation, discomfort, or an adverse reaction occurs, discontinue use.

Keep fragrance products away from children, flames, excessive heat, and other sources of ignition, and store them according to the instructions provided with the product.

Customers are responsible for reviewing product information before use.

4. Product Ingredients

Ingredient information may be provided on the product packaging and/or product page.

Customers with known allergies or sensitivities should review the ingredient information before purchasing or using a product.

LA ROMARIE recommends that customers seek appropriate professional advice if they have concerns about the suitability of a product for their individual circumstances.

5. Eligibility to Purchase

By placing an order through our website, you represent that:

  • The information provided by you is accurate and complete.

  • You are legally capable of entering into a purchase transaction.

  • You are purchasing products for lawful personal or permitted commercial use.

  • You will use the products in accordance with applicable laws and product instructions.

6. Orders

Placing an order on our website constitutes an offer to purchase the selected products.

All orders are subject to:

  • Product availability

  • Successful payment or COD verification, where applicable

  • Accurate customer and delivery information

  • Acceptance by LA ROMARIE

We reserve the right to accept, decline, cancel, or limit an order where reasonably necessary, including in circumstances involving:

  • Suspected fraudulent or unauthorized transactions

  • Incorrect product or pricing information

  • Inventory or availability issues

  • Duplicate or unusually large orders

  • Inability to verify a Cash on Delivery order

  • Incorrect customer or shipping information

  • Technical or system errors

  • Other legitimate operational or legal reasons

If a prepaid order is cancelled by LA ROMARIE after payment has been received, the applicable amount will be refunded in accordance with our Refund & Return Policy.

7. Pricing & Taxes

All product prices displayed on the LA ROMARIE website are stated in Indian Rupees (INR), unless otherwise specified.

Prices, product information, discounts, and promotional offers may be changed or withdrawn at any time.

The price applicable to an order will generally be the price displayed at the time the order is successfully placed.

Applicable taxes and any additional charges will be displayed at checkout where required.

In the event of an obvious pricing or technical error, LA ROMARIE reserves the right to correct the error and, where appropriate, cancel the affected order and provide an applicable refund.

8. Payments

Payments may be processed through third-party payment gateways and other payment service providers made available on our website.

By submitting payment information, you authorize the applicable payment provider to process the transaction.

LA ROMARIE does not generally store complete payment-card information on its own systems where payment processing is handled by third-party payment providers.

Payment transactions may be subject to the terms, conditions, and privacy policies of the relevant payment provider.

9. Cash on Delivery (COD)

Where Cash on Delivery is offered, additional verification or confirmation may be required before an order is dispatched.

LA ROMARIE reserves the right to restrict or disable COD for particular orders, customers, locations, or products where reasonably necessary.

Customers are requested to accept COD orders that they have intentionally placed and confirmed.

Repeated refusal or non-acceptance of COD shipments may result in restrictions on COD availability for future orders.

10. Shipping & Delivery

LA ROMARIE will make reasonable efforts to process and dispatch orders within the estimated processing time communicated on the website.

Delivery timelines are estimates and may be affected by circumstances beyond our reasonable control, including:

  • Courier or logistics delays

  • Weather conditions

  • Natural events

  • Public holidays

  • Transportation disruptions

  • Government restrictions

  • Incorrect or incomplete delivery information

  • Customer unavailability

  • Other unforeseen circumstances

Once an order has been handed over to the designated logistics provider, delivery is subject to the courier's operational processes.

Customers should ensure that the shipping address, phone number, PIN code, and recipient details provided during checkout are accurate.

11. Order Cancellation

Cancellation requests should be submitted as soon as possible and before the order is processed or dispatched.

Once an order has been processed, packed, or dispatched, cancellation may no longer be possible.

Where cancellation is successfully approved, any applicable refund will be processed in accordance with our Refund & Return Policy.

12. Returns, Refunds & Exchanges

Because perfumes and fragrance products are personal-use products, returns and exchanges are generally limited.

Opened, sprayed, tested, or used perfume products are generally not eligible for return or exchange due to change of mind, personal preference, or fragrance dissatisfaction.

Products that arrive damaged, defective, incorrect, leaking, or missing may qualify for a replacement or refund subject to verification.

For complete details, please refer to our Refund & Return Policy.

Nothing in these Terms limits any consumer rights or remedies that cannot legally be excluded under applicable Indian law.

13. Intellectual Property

All intellectual property appearing on the LA ROMARIE website belongs to or is lawfully used by LA ROMARIE, unless otherwise stated.

This includes, but is not limited to:

  • LA ROMARIE name and branding

  • Logos and trademarks

  • Product names

  • Product descriptions

  • Photographs

  • Videos

  • Graphics

  • Website design

  • Packaging designs

  • Text and written content

  • Marketing materials

  • Original artwork and creative assets

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit any of this content without prior written permission from LA ROMARIE.

14. Permitted Website Use

You may use our website for lawful purposes and for browsing, learning about, and purchasing LA ROMARIE products.

You agree not to:

  • Use the website for fraudulent or unlawful purposes.

  • Submit false, misleading, or unauthorized information.

  • Attempt to gain unauthorized access to website systems.

  • Interfere with the security or operation of the website.

  • Introduce malicious software or harmful code.

  • Scrape, copy, reproduce, or systematically collect website content without authorization.

  • Use automated systems to access the website in a manner that may interfere with its operation.

  • Impersonate another person or entity.

  • Attempt to circumvent security or access restrictions.

LA ROMARIE reserves the right to restrict or terminate access where misuse of the website is reasonably suspected.

15. Third-Party Services

Our website may use third-party services to provide functions such as:

  • Payment processing

  • Shipping and logistics

  • Website hosting

  • Analytics

  • Customer support

  • Marketing

  • Fraud prevention

  • Reviews and other website functionality

Third-party services may operate under their own terms, conditions, and privacy policies.

LA ROMARIE is not responsible for the independent policies or practices of third-party service providers, except to the extent required under applicable law.

16. User Reviews & Content

If you submit reviews, photographs, comments, testimonials, or other content to LA ROMARIE, you represent that:

  • The content is truthful to the best of your knowledge.

  • You have the right to submit the content.

  • The content does not infringe another person's rights.

  • The content is not unlawful, abusive, misleading, defamatory, or fraudulent.

By submitting content, you grant LA ROMARIE permission to use, reproduce, display, publish, and distribute that content for legitimate business and marketing purposes, subject to applicable law.

LA ROMARIE reserves the right to remove or decline user-generated content that violates these Terms or applicable law.

17. Promotions & Discount Codes

Promotional offers, discount codes, bundles, free products, and other special offers may be subject to additional terms.

Unless specifically stated otherwise:

  • Promotional codes cannot be combined with other offers.

  • Promotional codes may have expiry dates or usage limits.

  • Offers may be limited to particular products or customers.

  • LA ROMARIE reserves the right to withdraw or modify promotions where permitted by law.

Any terms specifically displayed with a promotion will apply to that promotion.

18. Availability of Products

We make reasonable efforts to keep product information and availability accurate.

However, products may become unavailable without prior notice.

If a product becomes unavailable after an order has been placed, LA ROMARIE may contact the customer regarding an alternative resolution or cancel the affected item and process any applicable refund.

19. Website Accuracy

We aim to keep the information on our website accurate and current.

However, occasional typographical errors, technical errors, pricing errors, product-information errors, or outdated information may occur.

LA ROMARIE reserves the right to correct errors, update information, modify product descriptions, and make changes to website content at any time.

20. Limitation of Liability

To the maximum extent permitted by applicable law, LA ROMARIE shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

LA ROMARIE shall not be responsible for losses resulting from circumstances beyond its reasonable control.

Nothing in these Terms excludes or limits any liability, guarantee, consumer right, or remedy that cannot legally be excluded or limited under applicable Indian law.

21. Force Majeure

LA ROMARIE shall not be considered in breach of these Terms where performance is delayed or prevented by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, government actions, strikes, transportation disruptions, internet or infrastructure failures, public emergencies, or other unforeseen events.

22. Privacy

Your use of the LA ROMARIE website may involve the collection and processing of personal information.

Our handling of personal information is governed by our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

23. Changes to These Terms

LA ROMARIE may update or modify these Terms of Service from time to time to reflect changes in our products, services, business practices, or applicable legal requirements.

Updated Terms will be published on this page with a revised Last Updated date.

Your continued use of the website after updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

24. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer-protection laws and any rights or remedies available to consumers under applicable law, disputes arising in connection with these Terms or your use of the LA ROMARIE website shall be subject to the jurisdiction of the competent courts having jurisdiction over SBS Nagar, Punjab, India.

25. Contact Us

If you have questions regarding these Terms of Service, our products, orders, or website, please contact us:

LA ROMARIE
Email: order@laromarie.com
Website: LA ROMARIE

Please include your order number where applicable so that we can assist you more efficiently.

Last Updated: September 9, 2026